Making cloud computing work: customers at 451 Group summit say costs, trust, and people issues are key

A few weeks back, the 451 Group held a short-but-sweet Infrastructure Computing for the Enterprise (ICE) Summit to discuss "cloud computing in context." Their analysts, some vendors, and some actual customers each gave their own perspective on how the move to cloud computing is going -- and even what's keeping it from going.The customers especially (as you might expect) came up with some